Last Updated: 11-03-2025

1. Introduction
Welcome to DreamWheelsWin.com (“we”, “us”, or “our”). We are committed to protecting your privacy and handling your personal data in compliance with the UK Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using DreamWheelsWin.com (the “Site”), you consent to the practices described in this policy. If you disagree, please refrain from using the Site.

2. Information We Collect

2.1 Personal Data
We collect information that identifies or relates to you, including:

• Identity Data: Full name, date of birth, and government-issued ID (for prize verification).

• Contact Data: Email address, postal address, and phone number.

• Financial Data: Payment card details, billing address, and transaction history (processed securely via third-party providers like Stripe or PayPal).

• Account Data: Username, password, and preferences.

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2.2 Technical and Usage Data

• Device Information: IP address, browser type, operating system, and device identifiers.

• Usage Analytics: Pages visited, time spent on the Site, links clicked, and competition entries.

• Cookies: See Section 7 for details.

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2.3 Data from Third Parties
We may receive information from payment processors, fraud detection services, or social media platforms (if you link your account).

3. Legal Basis for Processing
We process your data under the following legal bases:

• Contractual Necessity: To fulfill competition entries, process payments, and deliver prizes.

• Legal Obligation: To comply with anti-fraud, tax, or gambling regulations (if applicable).

• Consent: For marketing communications (e.g., newsletters). You may withdraw consent anytime.

• Legitimate Interests: To improve our services, prevent fraud, and ensure Site security.

4. How We Use Your Information

• Facilitate competition entries and prize fulfilment.

• Verify eligibility (e.g., age and residency checks).

• Communicate updates, winner notifications, and customer support.

• Detect and prevent fraud, money laundering, or misuse.

• Analyze user behavior to enhance the Site.

• Comply with legal or regulatory requests.

5. Data Sharing and Disclosure
We may share your data with:

• Payment Processors: To complete transactions (e.g., Stripe, PayPal).

• Shipping Partners: For prize delivery.

• Legal Authorities: If required by law (e.g., HMRC, law enforcement).

• Service Providers: IT support, analytics tools (e.g., Google Analytics), and marketing platforms.

We do not sell your data to third parties.

6. International Data Transfers
Data transferred outside the UK will comply with UK GDPR requirements, such as:

• Adequacy decisions (e.g., EU countries).

• Standard Contractual Clauses (SCCs) with third-party vendors.

7. Cookies and Tracking Technologies

• Essential Cookies: Required for Site functionality (e.g., login sessions).

• Analytical Cookies: Track usage patterns via tools like Google Analytics.

• Marketing Cookies: Used for personalized ads (with your consent).

You can manage preferences via your browser settings or our cookie consent banner.

8. Data Retention
We retain your data only as long as necessary:

• Active Accounts: Until you request deletion.

• Legal Obligations: Financial records are stored for 6 years under UK tax law.

• Fraud Prevention: Data may be retained longer if required for investigations.

9. Your Rights Under UK GDPR
You have the right to:

• Access a copy of your personal data.

• Rectify inaccurate or incomplete data.

• Erase data (where no legal basis for retention exists).

• Restrict or object to processing.

• Data portability (receive data in a machine-readable format).

• Withdraw consent for marketing.

To exercise these rights, email support@dreamwheelswin.com. We will respond within 30 days.

10. Security Measures
We implement safeguards to protect your data, including:

• Encryption (SSL/TLS) for data transmissions.

• Restricted staff access to sensitive information.

• Regular security audits.

11. Children’s Privacy
Our services are not intended for users under 18. We do not knowingly collect data from minors.

12. Third-Party Links
The Site may link to external websites (e.g., social media). We are not responsible for their privacy practices.

13. Policy Updates
We may update this policy periodically. Changes will be posted on the Site with a revised “Last Updated” date. Significant changes will be notified via email.

14. Contact Us
For questions, data requests, or complaints, contact:
Email: support@dreamwheelswin.com